Our Services | Custom Software, AI & Integration | Cozmotec
WHAT WE DO

Five ways to get your team's week back.

Every one of these started the same way — a team that is running as fast as they can, trapped in friction that software hasn't solved. Here is what we build, what it looks like in practice, and what it has already worked for.

WHO WE WORK WITH

Established businesses in Ireland and the UK, usually 15 to 250 people.

TYPICAL TIMELINE

Done-for-you build in 6 to 12 weeks. Smallest automations in 14 days.

HOW WE START

We map out all your processes and show you where the hours go.

THE WORK

Start with the problem, not the technology.

Most people come knowing what is going wrong, not what it is called. Here is each service described the way the problem usually gets described to us.

01
AI AGENTS

An agent that does the work, not just the chat

Most AI tools can only answer questions. We build the kind that does the job — reads the document, finds the answer, and acts on it inside your process. Trained on your own knowledge base, securely inside your business.

  • Reads incoming documents and extracts key information
  • Answers customer inquiries from your internal knowledge base
  • Takes action in your systems without human intervention
CUSTOMS WISE IRELAND

30,000+ invoices read and processed automatically. Around half the processing time saved.

02
WORKFLOW AUTOMATION

Automate the jobs your team repeats every day

The weekly reports, invoice approvals, data entry from incoming invoices, rekeying the same data into two systems, sending the same email templates. We take off the jobs where no judgment is required, so your people can use theirs.

  • Build automated flows between systems without anyone copying & pasting
  • Checklists, rules, and workflows that ensure nothing is caught out
  • A clear view of how fast the work is actually moving
OROKO

Predictive planning that replaced spreadsheets and manual work; reduced client service time from 4 hours each to under 20 minutes.

03
CUSTOM SOFTWARE

Software built around how you already work

When no off-the-shelf tool fits your business, you end up bending the business around the tool. We build the one that fits, and connect it to what you already use.

  • Internal tools and portals designed to your actual process
  • Applications that work properly on laptops and smart phones
  • New features and fixes for a system that is starting to slow down
OROKO

From single MVP in 8 weeks, full product live within 16.

04
SYSTEM INTEGRATION

Get your systems talking to each other

Your CRM, your accounts package, and the three spreadsheets holding it all together — joined up, so nobody spends the morning typing information from one into another.

  • Real-time sync between your core systems
  • Third-party systems connected through their APIs
  • Data cleaning and reconciliation run automatically, not by someone Friday afternoon
CLICK&GO

CEDRIC, the CRM behind everything from enquiry capture to quoting, integrated with Traveltek.

05
BUSINESS INTELLIGENCE

See your numbers in one place

Once you are pulling live data from every system you run, you can finally see what is happening across all of them in a spreadsheet that is never out of date and in one place to look at.

  • Dashboards built around the metrics that matter to you
  • Reports that pull from multiple sources and arrive on time
  • Automated summaries pulled together for the people who only see the board pack
DAA INTERNATIONAL

Paper assessment forms became automated visual summaries, cutting reporting turnaround from weeks to hours.

HOW WE DO IT

Three things we hold to.

We map before we build

Automating a broken process only makes it break faster. We map the workflow first, and we will tell you when the answer is not software.

One team, start to finish

Strategy, build and support from the same people. No handoff to an account manager half-way through the project.

You talk to who wrote it

Support comes from the people who wrote the code. You are not handed to a queue once it goes live.

HOW WE WORK

Four steps. No black boxes.

01

We learn how you work

A proper look at your business, what you're trying to do, where the work gets stuck, and what's actually slowing you down.

02

We agree the plan

A clear roadmap with the milestones and cost agreed before we start. No scope creep and no surprises.

03

We build it

Design, build, integrations and internal tests. The team building it is always the team talking to you.

04

We hand it over and stay

Live runs, training for your people, and support that stays with you. We don't build it and run.

NEXT STEP

Book a free
30-minute call.

We will map one of your processes and show you where the hours are going. You keep the map whether you work with us or not.

WHERE WE ARE Dublin, Ireland