One system carrying a booking enquiry from first contact through to a priced quote — with the reservation platform kept in step the whole way.
Click&Go needed one system to carry a booking enquiry from the moment it arrives all the way to a quote a customer can act on — and it needed the reservation platform to stay in step at every stage, so nobody is quoting against availability that has already moved.
The platform behind everything from enquiry capture through to quoting. Every enquiry lands in one place, carries its own history, and moves forward without anyone re-entering what has already been said.
A complex integration keeping CEDRIC and the reservation platform aligned, so what a consultant sees when they build a quote reflects what is actually available.
AI travel technology built for Click&Go, alongside AI-assisted reporting and analysis on top of CEDRIC.
CEDRIC runs on AWS in Ireland with Amazon Cognito handling sign-in. The AI reporting layer receives query context only — no customer identification and no sensitive data leaves the system.
Paper assessments replaced with an online platform and AI board summaries. 3–4 hours saved on every assessment.
A complex MVP for a startup, taken on as a challenge and delivered in under 12 weeks.
The CRM behind every customer call, plus the app where travellers see trips, documents and payments.
Book a free 30-minute call. We'll map one of your processes and show you where the hours are going — yours to keep, whether you work with us or not.