CozmoTec

DAA International & Riyadh Airports

Digitising Talent Development at Riyadh Airports

Challenge

HR at Riyadh Airports lacked the tools to effectively manage training, skills tracking, and succession planning. Relying on manual records and disconnected processes made it difficult to maintain accurate, up-to-date information about employee development and readiness. This not only slowed day-to-day progress but also created gaps in visibility, making it hard to identify skill shortages, plan for future leadership needs, or respond quickly to regulatory requirements. As a result, long-term workforce planning was undermined, and the HR team struggled to support the organisation’s growth and strategic goals.

Solution

We delivered a comprehensive digital talent development portal designed to transform HR processes at every level. The solution centralised all assessments, training records, and personalised learning paths into one intuitive platform, eliminating the inefficiencies and risks of manual tracking. Real-time dashboards provided instant insights into skills development and training progress, while advanced succession planning tools empowered leadership to identify future talent and close skill gaps proactively. The portal’s user-friendly interface and automated reminders ensured employees stayed engaged in their learning journeys, while managers benefited from clear, actionable data to support strategic workforce planning and continuous growth

Impact

Result

Riyadh Airports now benefits from a strategic, scalable HR platform that supports long-term workforce planning and operational agility. With centralised data and real-time insights, HR leaders can identify skill gaps, monitor training progress, and confidently plan for future talent needs. Automated workflows have replaced manual processes, reducing errors and freeing up valuable time for the team to focus on higher-value initiatives. As a result, the organisation is better equipped to adapt to changing demands and drive continuous improvement across its workforce

More Success Stories

Staff had to re-enter property information across multiple systems, coordinate viewings, and rely on inconsistent screening and fragmented maintenance tracking
ICON client logo
We replaced an error-prone payroll process with a fully automated system, streamlining data entry and improving communication across teams
Without a centralised digital system, staff had to chase paperwork, verify timesheets manually, and process invoices one by one
We automated multi-language invoice processing, replacing time-consuming manual work with an AI-driven system that dramatically reduced errors​

See How We Can Help You Contact Us Today

Talk to an Expert